Pieta Technology Partners | Secure Infrastructure & Identity

The "Tech Therapist" Approach

IT is about enablement, not policing. With 11+ years of enterprise Managed Services experience paired with professional crisis counseling training, I don't just fix servers; I de-escalate human anxiety during critical outages. I solve the panic first, then the technical issue. My goal is to build secure guardrails—using modern Zero Trust architecture—that allow your users to do their best work safely and without friction.

Core Capabilities

Identity & Cloud Security: Microsoft Entra ID architecture, Cross-Cloud Federation, Phishing-Resistant MFA (FIDO2), and strict compliance hardening (HIPAA / 42 CFR Part 2).
Infrastructure & Operations: Windows Server lifecycle management, BCDR deployment (Datto/Veeam), and secure SMB cloud migrations.
L3 Escalation & VIP Support: "White-glove" support for C-Suite executives, major incident response (Ransomware), and acting as the final escalation point for complex infrastructure failures.